60-second Quick Dive · No signup

Help an ICU charge nurse with a beeping IV pump.

Tara's mid-shift in the ICU. The pump is beeping “Air in Line” and she paged Biomed. Walk her through a quick check, stay warm under time pressure, and end with a clear next step. We'll score you on the three TRIMEDX behaviors that matter most for customer service: Communication, Client Orientation, and Respectful.

This Quick Dive is a taste of CBET's flagship 5-hour Communication & Customer Service course (TLP-101) — the foundation every TRIMEDX leader completes before progressing into the Manages Self / Leads Others / Leads The Business pathway. Your mic stays on your device; voice streams direct to OpenAI.